Manhattan Home Design, a furniture firm specializing in mid-century contemporary and modern items, placements itself as a service provider of " cost effective deluxe." The company uses a curated collection of furniture, including iconic reproductions and initial designs, intending to bring high-grade, fashionable items to a vast target market.
Brand Philosophy and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to offer functional and elegant furniture that shapes the means individuals live. Polak, a previous company lawyer who acquired Manhattan Home Design in May 2024, brings a focus on customer-centric service and quality. The business's catalog includes popular things like the Mario Bellini Couch and the Ducaroy Sofa, often made with premium materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive look at Manhattan Home Design Reviews from both the firm's web site and independent testimonial platforms discloses a combined image. The Sitejabber site provides a particularly informing perspective, with an overall ranking of 2.6 out of 5 stars, recommending a pattern of client dissatisfaction.
Favorable Feedback:
Many clients applaud the visual and high quality of the furniture, keeping in mind that pieces frequently surpass assumptions in terms of product and craftsmanship.
Some evaluations from the business's web Manhattan Home Design Reviews site highlight items as "statement-making" and " specifically what I needed to draw the room together."
Older testimonials from third-party websites likewise point out favorable experiences with product high quality and prompt delivery.
Unfavorable Comments:
Extra recent testimonials on independent sites like Sitejabber and Houzz repaint a much less positive picture, with constant grievances concerning solution, worth, and deceitful advertising and marketing.
Common issues highlighted on Sitejabber and other platforms consist of:
Poor customer support: Consumers report a lack of interaction and trouble fixing issues.
Deceptive techniques: There are states of products being noted as "in stock" when they are not, as well as a " trickery" method with furniture quality and sales.
Shipping and distribution concerns: Lengthy hold-ups, unfinished orders, and damaged items upon arrival are often cited.
Problem with returns and refunds: Clients have reported significant challenges in getting refunds or substitutes for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history remains in the corporate and legal world, and she got the firm with the goal of enhancing the online furniture shopping experience. She is additionally a factor to the business's blog site, where she writes about interior design trends and tips. Her management is focused on curating classic, top quality items and changing the business's reputation with a extra customer-centric method.